Login / Register

Job Description

Share

Back Office Executive - Operations

Qualification  : Any Graduate 

Interview Mode  : Online 

Location : Remote 

Working Days : 5 Days a week 

Job Timings : 10 AM to 6.30 PM 

Key Skill : Freshers & Experienced Candidates Work From Home Position (Full & Part Time). 

Job Duties:

Managing a team of representatives offering customer support.

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

Interested candidates kindly share resume at 9316890600 or hr@eskyplacemnt.com

All Jobs

We provide high quality services & innovative solutions for the realiable growth

Join Our Job Exchange Group